Welcome animal lovers!

My name is Lorna, and I run a pet sitting ​business called Whyte Whisker Pet Sitter, based ​in Strathaven, South Lanarkshire, Scotland

(serving Strathaven and surrounding ​communities).

My Services

I offer a bespoke, fully insured, one to one pet sitting service (for cats/kittens, dogs/puppies and small animals), as ​well as a dog walking service. Unlike many others who offer kennels or home boarding, I offer something a little ​different as I know that many pets are simply not suited to cattery or kennel environments. This could be due to a ​number of factors (e.g. age, health conditions or temperament). Therefore, I provide a live in service for dogs; coming ​to your home and staying overnight with your dog(s) providing that much needed company and reassurance ​throughout both day and night.

Looking after your pets in the comfort of their own home minimises and reduces stress and anxiety associated with ​changes of environment and owner absence. If this service sounds like something that would interest you then ​please do not hesitate to get in touch. I would like to stress that I do not provide home boarding in my own home (as ​my cats would most certainly object to that!).

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  • All dog sitting and puppy sitting duties are undertaken such as feeding/watering, administering ​medication, brushing coats, providing mental stimulation and exercise through play, going for lovely ​walks, and providing company, love, cuddles, reassurance and attention whilst their owner is away.

  • All of the dog sitting takes place at your home (I do not offer home boarding at my home), as keeping a ​dog in its own environment helps to minimise the stress of owner absence; sticking to the dog’s usual ​routine/walks and familiar surroundings/scents. Not to mention home comforts for those who are lucky ​enough to be allowed on the sofa!

  • I provide both doggy day care (from as little as one or two hours to a full day) and overnight care for ​your dog in its own home (not mine), therefore if you are looking for a dog friendly live in dog sitter, then ​look no further!

  • I also offer solo walks for your dog(s) only to ensure they have my full attention and get the most out of ​their walkies. If a half hour or an hour's walk would interest you for your canine chum, then please don't ​hesitate to get in touch.

Please visit my dog gallery for images of some of my canine chums.

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Cat owners know that cats are particularly sensitive to changes in their environment, therefore being able ​to stay in their own home, with their own home comforts and familiar surroundings and smells certainly ​helps to reduce stress and anxiety levels whilst you are away; also providing you with that all important ​peace of mind that your cat is happy, content, relaxed and well cared for at home.

For my feline friends:

  • I visit them in their own homes, from one to several times a day (depending on owner preference); ​therefore providing a cat care and cat feeding service.

  • I undertake all cat sitting duties such as feeding/watering, litter tray cleaning, administering ​medication, brushing coats, providing mental stimulation and exercise through play, as well as giving ​lots of love, cuddles and attention.

  • I am an experienced cat owner myself, and also fostered cats and kittens (many of whom were feral or ​semi feral). With lots of love, patience and dedication I managed to rehabilitate all of the feral ​cats/kittens under my care to allow them to move on to their forever homes.

Please see my cat gallery for images of some of my feline friends.

Small Animals

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Similar to the cat pop in service, for small animals (such as birds, fish (indoor and ​outdoor), hamsters, gerbils, guinea pigs, rabbits etc.):

  • I visit them in their own homes, from one to several times a day (depending on owner ​preference)

  • I undertake all small animal sitting duties such as feeding/watering, cage/hutch ​cleaning, administering medication, brushing coats/fur, and providing lots of love, ​cuddles and attention (for those wishing so of course!)

Cat Gallery

Dog Gallery

My Location

Some reviews can be found on my Facebook page, on Google and on Yell. ​Images of some of my furry friends can be found in the image galleries and ​many more can be found on my Facebook site.

Contact Me

Please do not hesitate to contact me on 07920549001 or ​by any of the methods below to enquire about my rates ​and availability

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My Animal-Related Qualifications

  • Feline First Aid Diploma
  • Canine First Aid Diploma
  • Understanding Feline Anxiety Diploma
  • Understanding Canine Anxiety Diploma
  • Canine Behaviour Training Diploma
  • Veterinary Assistant Diploma
  • Feline Behaviour and Psychology Diploma

Privacy Policy

This privacy notice explains in detail what types of personal information I collect from ​you. It also explains how I will store and use your data to keep it safe. I am registered ​as a data controller at the Information Commissioner’s Office (ICO); under ​registration number ZB668936.

Your privacy is therefore extremely important to me, as such, I am committed to ​handling your information in accordance with GDPR and the Data Protection Act ​2018. This means that your personal information will be:

  • Processed lawfully, fairly and in a transparent manner
  • Collected for specified, explicit and legitimate purposes
  • Only collected so far as required for my lawful purposes
  • As accurate and up-to-date as possible
  • Retained for a reasonable period of time in accordance with my retention policies
  • Processed in a manner which ensures an appropriate level of security

Data protection laws set out the legal bases that I can rely on when processing your ​personal data. These include:

  • Consent. In specific situations, I can collect and process your personal ​information with your consent.
  • Contractual Obligation. In certain circumstances, I need your personal ​information to comply with my contractual obligation to provide you with my ​services.
  • Legal Compliance. If the law requires me to, I may need to collect and process ​your personal information.
  • Legitimate Interest. In specific situations, I may require your data to pursue my ​legitimate interests in a way which might reasonably be expected as part of ​running my business, and which does not materially impact your rights, freedom ​or interests.

I cannot provide you with the service required without collecting some personal ​information from you. If you choose not to share the required personal information ​with me, I may not be able to provide the service(s) that you have asked for, and I will ​notify you if this is the case.

What personal information do I collect?

I collect the following personal information from clients/potential clients by way of a ​questionnaire to be completed and emailed back to me:

  • Name, address, email address, telephone number, emergency contact name, ​address and telephone number.

I may also collect:

  • Records of enquiries, meetings, emails and written correspondence and other ​direct engagement.
  • Transactional data – details about transactions to and from you and details about ​services you purchase from me.

Where do I collect personal information from?

I collect personal information from you in many ways. These include:

  • Directly from you – for example, from telephone conversations, emails and ​written correspondence and meetings with you (including the client questionnaire ​form you complete and email to me when booking my services)
  • From other organisations/people that refer you to me, such as other professional ​pet sitters/dog walkers and my network of contacts.
  • The internet and networking and social media sites such as LinkedIn, Facebook ​and WhatsApp.

How I use your personal information?

I will only process personal information where I believe I have a lawful basis to do so. ​The basis for processing will vary from activity to activity. In some instances, ​processing may have more than one lawful basis.

Your completed questionnaire will be:

  • Printed and stored securely in a locked cabinet when not in use
  • Securely saved in a password protected device
  • Removed from the locked cabinet only when providing my service, and will be
  • Returned to the locked cabinet on service completion

Any personal data provided will be used by me to:

  • Provide my service to you and your pet(s) only
  • Provide relevant information to a Veterinary practice in relation to your pet(s) in ​the event of a medical emergency (i.e. to ensure your pet(s) gets any necessary ​Veterinary care)
  • Ensure I comply with any legal obligations that may be imposed upon me (e.g. by ​Police or animal welfare etc. in relation to your pet(s) or your home)

Your telephone number will be:

  • Stored on my mobile phone with only your name and a pet’s name. This mobile is ​pin protected, and only I know the pin to gain access.

Photos/videos taken of your pet(s):

  • Will be shared directly with you, via Facebook messenger or WhatsApp, only if you ​have specified that you would like this to happen
  • May be uploaded to Whyte Whisker Pet Sitter Facebook page or website (but only ​if you have agreed to this in your completed questionnaire)

Any keys belonging to you will be:

  • Kept in a locked cabinet in my house, and will only be taken out and carried by me ​when providing my service to you and your pet(s), and will be
  • Returned to you as agreed, or at your request

Please note that under UK General Data Protection Regulation (GDPR) you are ​entitled to ask me to amend any incorrect personal data I hold on you, or delete or ​destroy your personal data if you no longer wish to use my services. I will only retain ​your data for as long as reasonably necessary in order to fulfil the purposes for which ​it was collected.

What I do not do

I do not use client personal information for profiling, nor do I use your personal ​information for direct marketing. I do not use your personal information for any ​automated decision making and I do not sell, rent or distribute your personal ​information to any third party.

Who I may share your personal information with

Some of the processing activities set out above may require me to share personal ​information with third parties. Whenever I share personal data, I take all reasonable ​steps to ensure it will be handled appropriately and securely by the third party. I do ​not allow any third-party with whom I share your personal data to use it for their own ​purposes, and only permit them to process your personal data (i) for specified ​purposes and (ii) in accordance with my instructions.

The following is a list of the main third parties who I may share personal information ​with:

  • Microsoft and/or Google Cloud Services.
  • Financial banking/accounting software
  • The police and other law enforcement agencies, HMRC and other government ​bodies
  • The Information Commissioners’ Office (ICO)
  • My insurers

For practical reasons, this is an indicative, but not exhaustive list.

Please also note that the list may be updated from time to time.

Data security

I have put in place appropriate security measures to prevent your personal data from ​being accidentally lost, used or accessed in an unauthorised way, altered or ​disclosed.

I have also put in place procedures to deal with any suspected personal data breach ​and will notify you and any applicable regulator of a breach where I am legally ​required to do so.

How long do I retain your personal information for?

The period for which I retain personal information depends on the purpose for which ​the information was obtained. In general terms, I will retain personal data for so long ​as reasonably necessary to fulfil the purposes I collected it for, including by law or as ​may be required for record keeping and legal claims purposes. I may retain your ​personal data for a longer period in the event of a complaint or if I reasonably believe ​there is a prospect of litigation in respect of my relationship with you.

Changes to my privacy statement

I keep this privacy statement under regular review and will place any updates on my ​website.

This privacy policy was last updated on 27 March 2024.

Contact information and further advice

Whyte Whisker Pet Sitter

11 Lochaber Road, Strathaven, South Lanarkshire

ML10 6HZ

Telephone: 07920549001


I seek to resolve directly all complaints about how I handle personal information, but ​you also have the right to lodge a complaint with the Information Commissioner’s ​Office, whose contact details are as follows:

Information Commissioner’s Office

Wycliffe House

Water Lane




Telephone – 0303 123 1113 (local rate) or 01625 545 745